The Money In agent
The Sales & Collection Agent checks every invoice, matches every receipt to the right customer, explains every short payment and chases whoever owes you money. Your people decide on discounts and write-offs.
CFOInsight · Collected this week
৳42.8 L +৳6.1 L vs last week
Behind every customer balance
The problem
Customers pay late, pay short or pay without saying what for. Balances drift, reminders go out when someone remembers, and commission gets paid on sales that never came in.
A payment arrives below the invoice. Was it tax deducted at source, a discount, or a mistake?
A cash deposit or transfer with no invoice number sits unmatched for weeks.
Overdue customers only hear from you when someone has time to call.
One agent, four jobs
The Sales & Collection Agent handles the full money-in chain, from invoice to bank deposit. People approve discounts, credit and write-offs.
Checks every invoice before it goes to the customer.
What it checks
Never does
Logged 09:40 · Sales & Collection · discount above limit flagged
Puts every taka received against the right invoices.
What it does
Never does
Logged 06:05 · Sales & Collection · ৳7,40,000 matched, tax explained
Follows up every overdue invoice until it is paid.
What it does
Never does
Logged 06:10 · Sales & Collection · 18 reminders sent
Works out sales commission on money collected, not money billed.
What it does
Never does
Logged 18:30 · Sales & Collection · commission sheet ready
Use cases
The short payment is explained as VAT and tax deducted at source, and the certificates are chased until they arrive.
Matched by amount and customer history. If it is still unclear, a person decides who it belongs to.
A digital receipt is issued on the spot and matched to the rep's bank deposit the same day.
New invoices are held and the sales head is asked before more goods go out.
Logged 06:05 · Sales & Collection · rule v2 · Example
Matched, explained, chased
Receipts are matched to invoices by fixed rules first. Short payments are explained, not ignored. A payment the agent can't place with certainty waits for a person, with the likely customers shown.
While you sleep
By morning the owner knows what came in, what is overdue and which customers need a call.
Before your first coffee
Sample day
The Money In agent reads every deposit, mobile money payment and cash receipt, matches it to the right invoices, and keeps every customer balance true.
Questions
It uses the amount, dates and each customer's payment history. Anything it can't place with certainty waits for a person. A separate collection account per customer, where your bank offers one, removes most of the guesswork.
It checks the receipt against the invoice minus the VAT and income tax your rules expect, and tracks every certificate until it arrives. A missing certificate stays open.
Only on the schedule and wording you approve. Reminders go by SMS first, then WhatsApp.
No. Discounts, credit limits and write-offs are always decided by a person, and every decision is logged.
By your written rule, on money actually collected and matched, with the working shown for each figure.
Yes. Sales staff issue a digital receipt when they collect, and the agent matches it to their bank deposit.
See the Money In agent match a full synthetic year of receipts, with planted mistakes it has to catch.